How does an online medical consultation with Mavie Telemed look like?
Learn how online doctor's consultations at Mavie Telemed work.
16 June 2025
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Megha Bhola
Whether you want to clarify acute symptoms or are looking for a well-founded medical opinion, Mavie’s online consultation offers you personal support — digital and flexible.
With Mavie’s medical online consultation, you get exactly that: no travel, no waiting time, but personal care from experienced medical professionals. Here’s how the consultation at Mavie works.
Your path to an online consultation starts on the Mavie portal. Here, you can easily book an appointment with a general practitioner. They are available to support you if you have health concerns or questions about symptoms, medications, or diagnoses.
The booking process takes just a few minutes. Afterward, you’ll receive an appointment confirmation by email with all the information you need.
Before your appointment, you’ll receive a secure link by email. The consultation takes place via video or audio call in the Mavie portal — no app download or technical setup required. You can join easily using your smartphone, tablet, or laptop.
In a general medical consultation, you’ll be cared for by an experienced private general practitioner from Austria. The process is similar to a regular in-person visit — just digital.Typical concerns include:
Respiratory infections, cold symptoms, fever
Urinary tract infections, gastrointestinal complaints
Skin changes, allergic reactions
Sleep problems, headaches, or circulatory symptoms
Questions about existing diagnoses or lab results
During the consultation, you’ll discuss together whether a prescription, referral, or further step is needed. At the end, you’ll receive clear, concrete recommendations — easy to understand and accessible directly online.
Book a general medicine online consultation
After your appointment, all important documents are available digitally — directly in your Mavie portal. This includes:
Medical recommendations
Digital prescriptions or referrals (if issued)
Evaluations and recommendations from nutrition consultations
Your data is transmitted in encrypted form and processed in accordance with GDPR guidelines. No app installation is required, and you have secure, organized access to your documents at all times.If new questions arise or you need another appointment later on, you can easily book again online at any time.
Flexible online booking — no waiting time
Personal consultations with experienced doctors and dietitians from Austria
Secure, data-protection-compliant connection
Recommendations, prescriptions, and documents available digitally anytime
Support for acute concerns or long-term health goals
Billing via fee invoice, with the option to submit to your private insurance
With Mavie, you bring medical and nutrition consultations directly into your daily routine — personal, digital, and wherever you are. You decide when to get started. We make sure you’re supported competently and clearly every step of the way.